GP appointment? Don't need it? Cancel it!

We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don't need it.

You can do this:

• through the NHSAPP
• by replying to the appointment reminder received on your phone
• calling us on 0208 684 1162. While our telephone opening hours are Monday to Friday 8am-6.30pm our phone system allows for automated cancellation Out Of Hours, please listen to the options given.

How to Cancel an Appointment

If you are unable to keep your appointment or no longer need it, please give us as much notice as possible so that your appointment can be offered to someone else.

Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).

Repeated failure to attend booked appointments is a significant waste of NHS resources and may lead to your registration being removed from our list.