Opening Times

	Times
Monday	08:00 - 18:30
Tuesday	08:00 - 18:30
Wednesday	08:00 - 18:30
Thursday	08:00 - 18:30
Friday	08:00 - 18:30
Weekend	closed

Disabled Access

The practice has access for disabled patients either through the main front door or through the side entrance. All surgery and nursing facilities are on the ground floor. The toilet on the ground floor is equipped for disabled patients. Although the main desk has restricted access for security, the receptionists can assist disabled patients at the lobby entrance to reception.

Car Parking

There is parking available opposite the surgery in Devonshire Road or in metered spaced in Union Road. The surgery does not have its own car park.

Surgery access
There has been much in the media recently about increasing access to GP surgeries.

Did you know :

The surgery already opens at 8am Monday to Friday
The surgery is already open until 6.30pm Monday to Friday
There is no "lunchtime answer phone" - the surgery is accessible throughout the day
There is no half day closing - the surgery is open all day Monday to Friday
We also provide some routine appointments outside of the normal surgery hours - early morning, evening and Saturdays - please ask reception if you are unable to get to the surgery in our normal opening times.
We do close at weekends and on bank Holidays when the Croydoc service operates. Croydoc is staffed by local GPs to provide a high quality out-of hours emergency service
The results for this practice in the Government's own patient surve showed that,
- 95% of patients were satisfied with phone access
- 80% were satisfied about their ability to get a GP appointment within 48 hours
- 82% were satisfied with their ability to book an appointment more than 2 days in advance
- 90% were satisfied with their ability to book with a specific GP
We have recently changed out appointments system and now half of our appointments are for patients to be seen on the day that they phone.

When We Are Closed

We do close at weekends and on bank Holidays when the PatientCare24 service operates. PatientCare24 is staffed by local GPs to provide a high quality out-of hours emergency service. To contact the out of hours service please call the usual practice number (020 8684 1162)and you will be re-directed.

NHS Direct

In the case of urgent need when the practice is closed you can call NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Further Information

For quick medical advice online or on the telephone contact NHS Direct

NHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare services